At Naked Sole, we are committed to ensuring your order is processed and delivered as quickly as possible. Below, you’ll find all the essential details about our shipping services, including processing times, costs, and tracking information.

Shipping Availability

We currently ship within Australia and New Zealand only. 

Order Processing & Shipping Times

• Order Cutoff Time: 5:00 PM (AEST) Monday to Friday. Orders placed after this time will be processed the next business day.
• Handling Time: Orders are packed and dispatched within 1 to 3 business days (Monday to Friday) before being handed over to Australia Post.

Australia

• Standard Shipping: 4-10 business days after dispatch.
• Express Shipping: 3-6 business days after dispatch.

New Zealand

• Standard Shipping: 8-29 business days after dispatch.

Note: Delivery times may vary based on location, public holidays, and any unforeseen delays with Australia Post.

Shipping Methods & Costs

All orders are shipped via Australia Post.

• Standard Shipping (Australia): Free for orders over $200. Orders under $200 incur a flat rate of $15.
• Express Shipping (Australia): $18 flat rate for all orders.
• Standard Shipping (New Zealand): $35 flat rate for all orders.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. This tracking number can be used to monitor the progress of your delivery. Track your order

Contact Us

If you have any questions regarding shipping and delivery, please contact us:

• Email: hello@nakedsole.com.au
• Phone: +61 1300 904 543
• Address: Suite 294, 18/20 Edinburgh St, Oakleigh South, Victoria 3167, Australia
• Business Hours: Monday to Friday, 9 AM – 5 PM (AEST)

We aim to respond to all enquiries within 1–2 business days.